Perfect qrqc - Prevention, standardization, coaching - English edition
QRQC (Quick Response Quality Control) is one of the most powerful tools of Quality Management. It makes it easier to solve most of the manufacturing and functional problems in a simple and logical way.
Volume 1 presented QRQC initial steps (Detection, Communication, Analysis and Verification), as well as the first step of the approach ("RESOLUTION").
In Volume 2, three steps are explained in detail: "Prevention", "Standardization" and "Coaching".
The step "PREVENTION" aims to permanently eradicate problems, including on other production lines or in other locations or at other customers'.
The step "STANDARDISATION" involves building on experience from past mistakes through technical reviews, standardizing new robust design standards by using formalisation or updates, then implementing 100% of these design standards to 100% of the projects.
Finally the third step "COACHING" is probably one of the most important steps in the approach. It presents a practical method of understanding and a training on the "Perfect QRQC" approach as a whole.
With this second book, the author remains true to the principle that contributed to the success of his previous book: provide simple and educational guidance that is easy to understand by managers and technicians. Enable a practical implementation with positive and measurable results in terms of customer and staff satisfaction. Remember that the management of problems is fundamental to the building of expertise and know-how in a company. Increase product reliability and product design which are the root cause of mutual trust between a supplier and its client.
Hakim Aoudia est diplômé de l’Institut Commercial de Nancy (ICN). Il est expert reconnu dans le domaine de la gestion de la Qualité, dans les secteurs de l’automobile et ferroviaire. Après quelques années passées aux États-Unis, il a occupé plusieurs fonctions de Directions Qualité, avant de prendre en 2012 la Direction Qualité et HSE (Health, Safety, Environment) du groupe industriel Faiveley Transport, un des leaders mondiaux de l’industrie ferroviaire.
Il peut être joint à l'adresse hakim.aoudia (at) maxima.fr
Hakim Aoudia graduated from the Commercial Institute of Nancy (France). He is an expert in the field of Quality management, particularly in the automotive industry. After having spent a few
years in the United States, he held several Quality Management positions at Valeo for over ten years. He is now working as Group Environment, Safety, Health & Quality Director at Faiveley Transport, one of the worldwide leaders In the railway industry.
He can be reached at hakim.aoudia (at) maxima.fr
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Perfect qrqc - prévention, standardisation, coaching - édition française
Le QRQC (Quick Response Quality Control) est l’un des outils les plus performants de gestion de la qualité. Il permet de résoudre de façon simple et logique la plupart des problèmes industriels et fonctionnels. (...)
Foreword by Stéphane Measson-Rambaud, Chairman of the Management Board, and CEO of Faiveley Transport
1.0 Purpose of the “Prevention” step
1.1 The various Steps of Prevention
1.2 Synopsis and Key Points
2.0 Purpose of the “Standardization” step
2.1 Standardization Organization
2.2 The various Steps of Standardization
2.3 Synopsis and Key Points
3.0 Purpose of the “Coaching” step
3.1 The Various Steps of “Coaching”
3.2 “On Job Training” Principles
• “Stop at First No”
• “Stop at First Disagreement”
3.3 Technical Training
3.4 Synopsis and Key Points
4. True/False Test
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