Fiona Czerniawska is a leading commentator on the consulting industry. She is the joint founder and managing director of Source (www.sourceforconsulting.com) which aims to help client purchase consulting services in a more transparent, effective and efficient way. She is also Head of Research at the Management Consultancies Association in the UK. Her books include "The Intelligent Client" and "Management Consulting in Practice: Award-Winning International case Studies". She is also the co-author of "Business Consulting: A Guide to How it Works and How to Make it Work".